IT Support Services in Brighton - G4Lets Case Study

G4Lets

An independent lettings agency specialising in student accommodation since 2003.

Office

Computers

Servers

Provided IT Support Services

R

PC Support

R

Mac Support

R

Server Support

R

All-In IT Support

R

Network Security Overhaul

R

Data Storage Improvements

R

IT Simplification

R

Compliance Advisory

R

IT Support Takeover

R

Hosted Exchange Integration

R

Backup Management

R

Bespoke Database Development

Company Feedback

We are delighted with the transformation to our IT Services since we engaged Brighton Business IT. Having no real knowledge of what was required for a small office, we had used an IT company for several years, but we had constant problems with the system which was overcomplicated. This happened quite regularly, and it would take them several hours to resolve these problems which was very disruptive to our business. One serious problem had been ongoing for almost a year and they had still not found the cause when we were introduced to Brighton Business IT.

They overhauled and updated our system and this was all done out of office hours which meant minimum disruption to our business. As well as improving our services, that particular ongoing problem was solved immediately. If we have any queries these are dealt with promptly and we are confident we are in very safe hands. As our office relies entirely on our IT System, we are relieved to have finally found a company that understood our needs and has streamlined our systems. An off-site backup was added, our cloud email system was updated and our whole system was simplified and improved.

We know that if we have any queries, no matter how small, they are only a phone call away. This means we can concentrate on running the business while the crucial IT system is effective and well maintained. We are so pleased, and relieved, to have finally found a reliable, understanding and efficient IT Company.

Vicky Pulman

Accounts Manager, G4Lets

Recommendation Letter in Full

G4Lets recommends IT Support Services by Brighton Business IT

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